Step 1: Write second polynomial below the first one. Making sure like terms are lined up.
$$ \begin{array}{lrrr} & 11b^2 & -4b & 7 \\ \color{red}{ - } & b^2 & 8b & -9 \\ \hline \end{array} $$Step 2: Change ALL the signs in the second row.
$$ \begin{array}{lrrr} & 11b^2 & -4b & 7 \\ \color{red}{ - } & -b^2 & -8b & 9 \\ \hline \end{array} $$Step 3: Combine like terms (add each column):
$$ \begin{array}{lrrr} & 11b^2 & -4b & 7 \\ \color{red}{ - } & -b^2 & -8b & 9 \\ \hline & 12b^2 & 4b & -2 \end{array} $$