The roots of polynomial $ p(x) $ are:
$$ \begin{aligned}x_1 &= -1\\[1 em]x_2 &= 1.8201\\[1 em]x_3 &= 0.2566+0.8165i\\[1 em]x_4 &= 0.2566-0.8165i \end{aligned} $$Step 1:
Use rational root test to find out that the $ \color{blue}{ x = -1 } $ is a root of polynomial $ 3x^4-4x^3-2x^2+x-4 $.
The Rational Root Theorem tells us that if the polynomial has a rational zero then it must be a fraction $ \dfrac{ \color{blue}{p}}{ \color{red}{q} } $, where $ p $ is a factor of the constant term and $ q $ is a factor of the leading coefficient.
The constant term is $ \color{blue}{ 4 } $, with factors of 1, 2 and 4.
The leading coefficient is $ \color{red}{ 3 }$, with factors of 1 and 3.
The POSSIBLE zeroes are:
$$ \begin{aligned} \dfrac{\color{blue}{p}}{\color{red}{q}} = & \dfrac{ \text{ factors of 4 }}{\text{ factors of 3 }} = \pm \dfrac{\text{ ( 1, 2, 4 ) }}{\text{ ( 1, 3 ) }} = \\[1 em] = & \pm \frac{ 1}{ 1} \pm \frac{ 2}{ 1} \pm \frac{ 4}{ 1} ~~ \pm \frac{ 1}{ 3} \pm \frac{ 2}{ 3} \pm \frac{ 4}{ 3} ~~ \end{aligned} $$Substitute the possible roots one by one into the polynomial to find the actual roots. Start first with the whole numbers.
We can see that $ p\left( -1 \right) = 0 $ so $ x = -1 $ is a root of a polynomial $ p(x) $.
To find remaining zeros we use Factor Theorem. This theorem states that if $ \dfrac{p}{q} $ is root of the polynomial then the polynomial can be divided by $ \color{blue}{qx − p} $. In this example we divide polynomial $ p $ by $ \color{blue}{ x+1 }$
$$ \frac{ 3x^4-4x^3-2x^2+x-4}{ x+1} = 3x^3-7x^2+5x-4 $$Step 2:
The next rational root is $ x = -1 $
$$ \frac{ 3x^4-4x^3-2x^2+x-4}{ x+1} = 3x^3-7x^2+5x-4 $$Step 3:
Polynomial $ 3x^3-7x^2+5x-4 $ has no rational roots that can be found using Rational Root Test, so the roots were found using qubic formulas.