The roots of polynomial $ p(a) $ are:
$$ \begin{aligned}a_1 &= \frac{ 1 }{ 3 }\\[1 em]a_2 &= i\\[1 em]a_3 &= -i \end{aligned} $$Step 1:
Use rational root test to find out that the $ \color{blue}{ a = \dfrac{ 1 }{ 3 } } $ is a root of polynomial $ 3a^3-a^2+3a-1 $.
The Rational Root Theorem tells us that if the polynomial has a rational zero then it must be a fraction $ \dfrac{ \color{blue}{p}}{ \color{red}{q} } $, where $ p $ is a factor of the constant term and $ q $ is a factor of the leading coefficient.
The constant term is $ \color{blue}{ 1 } $, with factors of 1.
The leading coefficient is $ \color{red}{ 3 }$, with factors of 1 and 3.
The POSSIBLE zeroes are:
$$ \begin{aligned} \dfrac{\color{blue}{p}}{\color{red}{q}} = & \dfrac{ \text{ factors of 1 }}{\text{ factors of 3 }} = \pm \dfrac{\text{ ( 1 ) }}{\text{ ( 1, 3 ) }} = \\[1 em] = & \pm \frac{ 1}{ 1} ~~ \pm \frac{ 1}{ 3} ~~ \end{aligned} $$Substitute the possible roots one by one into the polynomial to find the actual roots. Start first with the whole numbers.
We can see that $ p\left( \dfrac{ 1 }{ 3 } \right) = 0 $ so $ x = \dfrac{ 1 }{ 3 } $ is a root of a polynomial $ p(x) $.
To find remaining zeros we use Factor Theorem. This theorem states that if $ \dfrac{p}{q} $ is root of the polynomial then the polynomial can be divided by $ \color{blue}{qx − p} $. In this example we divide polynomial $ p $ by $ \color{blue}{ 3a-1 }$
$$ \frac{ 3a^3-a^2+3a-1}{ 3a-1} = a^2+1 $$Step 2:
The next rational root is $ a = \dfrac{ 1 }{ 3 } $
$$ \frac{ 3a^3-a^2+3a-1}{ 3a-1} = a^2+1 $$Step 3:
The solutions of $ a^2+1 = 0 $ are: $ a = i ~ \text{and} ~ a = -i$.
You can use step-by-step quadratic equation solver to see a detailed explanation on how to solve this quadratic equation.