The roots of polynomial $ p(x) $ are:
$$ \begin{aligned}x_1 &= 4\\[1 em]x_2 &= -2\\[1 em]x_3 &= -2 \end{aligned} $$Step 1:
Write polynomial in descending order
$$ \begin{aligned} 16+12x-x^3 & = 0\\[1 em] -x^3+12x+16 & = 0 \end{aligned} $$Step 2:
Use rational root test to find out that the $ \color{blue}{ x = 4 } $ is a root of polynomial $ -x^3+12x+16 $.
The Rational Root Theorem tells us that if the polynomial has a rational zero then it must be a fraction $ \dfrac{ \color{blue}{p}}{ \color{red}{q} } $, where $ p $ is a factor of the constant term and $ q $ is a factor of the leading coefficient.
The constant term is $ \color{blue}{ 16 } $, with a single factor of 1, 2, 4, 8 and 16.
The leading coefficient is $ \color{red}{ 1 }$, with a single factor of 1.
The POSSIBLE zeroes are:
$$ \begin{aligned} \dfrac{\color{blue}{p}}{\color{red}{q}} = & \dfrac{ \text{ factors of 16 }}{\text{ factors of 1 }} = \pm \dfrac{\text{ ( 1, 2, 4, 8, 16 ) }}{\text{ ( 1 ) }} = \\[1 em] = & \pm \frac{ 1}{ 1} \pm \frac{ 2}{ 1} \pm \frac{ 4}{ 1} \pm \frac{ 8}{ 1} \pm \frac{ 16}{ 1} ~~ \end{aligned} $$Substitute the possible roots one by one into the polynomial to find the actual roots. Start first with the whole numbers.
We can see that $ p\left( 4 \right) = 0 $ so $ x = 4 $ is a root of a polynomial $ p(x) $.
To find remaining zeros we use Factor Theorem. This theorem states that if $ \dfrac{p}{q} $ is root of the polynomial then the polynomial can be divided by $ \color{blue}{qx − p} $. In this example we divide polynomial $ p $ by $ \color{blue}{ x-4 }$
$$ \frac{ -x^3+12x+16}{ x-4} = -x^2-4x-4 $$Step 3:
The next rational root is $ x = 4 $
$$ \frac{ -x^3+12x+16}{ x-4} = -x^2-4x-4 $$Step 4:
The next rational root is $ x = -2 $
$$ \frac{ -x^2-4x-4}{ x+2} = -x-2 $$Step 5:
To find the last zero, solve equation $ -x-2 = 0 $
$$ \begin{aligned} -x-2 & = 0 \\[1 em] -1 \cdot x & = 2 \\[1 em] x & = \frac{ 2 }{ -1 } \end{aligned} $$