The roots of polynomial $ p(x) $ are:
$$ \begin{aligned}x_1 &= 0\\[1 em]x_2 &= 1.5767\\[1 em]x_3 &= -0.7884+1.1319i\\[1 em]x_4 &= -0.7884-1.1319i \end{aligned} $$Step 1:
Factor out $ \color{blue}{ x }$ from $ 12x^4-7x^2-36x $ and solve two separate equations:
$$ \begin{aligned} 12x^4-7x^2-36x & = 0\\[1 em] \color{blue}{ x }\cdot ( 12x^3-7x-36 ) & = 0 \\[1 em] \color{blue}{ x = 0} ~~ \text{or} ~~ 12x^3-7x-36 & = 0 \end{aligned} $$One solution is $ \color{blue}{ x = 0 } $. Use second equation to find the remaining roots.
Step 2:
Polynomial $ 12x^3-7x-36 $ has no rational roots that can be found using Rational Root Test, so the roots were found using qubic formulas.