The roots of polynomial $ p(a) $ are:
$$ \begin{aligned}a_1 &= 1\\[1 em]a_2 &= -1\\[1 em]a_3 &= 1 \end{aligned} $$Step 1:
Write polynomial in descending order
$$ \begin{aligned} -1+a+a^2-a^3 & = 0\\[1 em] -a^3+a^2+a-1 & = 0 \end{aligned} $$Step 2:
Use rational root test to find out that the $ \color{blue}{ a = 1 } $ is a root of polynomial $ -a^3+a^2+a-1 $.
The Rational Root Theorem tells us that if the polynomial has a rational zero then it must be a fraction $ \dfrac{ \color{blue}{p}}{ \color{red}{q} } $, where $ p $ is a factor of the constant term and $ q $ is a factor of the leading coefficient.
The constant term is $ \color{blue}{ 1 } $, with a single factor of 1.
The leading coefficient is $ \color{red}{ 1 }$, with a single factor of 1.
The POSSIBLE zeroes are:
$$ \begin{aligned} \dfrac{\color{blue}{p}}{\color{red}{q}} = & \dfrac{ \text{ factors of 1 }}{\text{ factors of 1 }} = \pm \dfrac{\text{ ( 1 ) }}{\text{ ( 1 ) }} = \\[1 em] = & \pm \frac{ 1}{ 1} ~~ \end{aligned} $$Substitute the possible roots one by one into the polynomial to find the actual roots. Start first with the whole numbers.
We can see that $ p\left( 1 \right) = 0 $ so $ x = 1 $ is a root of a polynomial $ p(x) $.
To find remaining zeros we use Factor Theorem. This theorem states that if $ \dfrac{p}{q} $ is root of the polynomial then the polynomial can be divided by $ \color{blue}{qx − p} $. In this example we divide polynomial $ p $ by $ \color{blue}{ a-1 }$
$$ \frac{ -a^3+a^2+a-1}{ a-1} = -a^2+1 $$Step 3:
The next rational root is $ a = 1 $
$$ \frac{ -a^3+a^2+a-1}{ a-1} = -a^2+1 $$Step 4:
The next rational root is $ a = -1 $
$$ \frac{ -a^2+1}{ a+1} = -a+1 $$Step 5:
To find the last zero, solve equation $ -a+1 = 0 $
$$ \begin{aligned} -a+1 & = 0 \\[1 em] -1 \cdot a & = -1 \\[1 em] a & = - \frac{ 1 }{ -1 } \\[1 em] a & = 1 \end{aligned} $$