$ \color{blue}{ 12x^{4}+47x^{3}+7x^{2}-5x-1 } $ is a polynomial of degree 4. To find zeros for polynomials of degree 3 or higher we use Rational Root Test.
The Rational Root Theorem tells you that if the polynomial has a rational zero then it must be a fraction $ \dfrac{p}{q} $, where p is a factor of the trailing constant and q is a factor of the leading coefficient.
The factors of the leading coefficient ( 12 ) are 1 2 3 4 6 12 .The factor of the constant term ( -1 ) is 1 . Then the Rational Roots Tests yields the following possible solutions:
$$ \pm \frac{ 1 }{ 1 } , ~ \pm \frac{ 1 }{ 2 } , ~ \pm \frac{ 1 }{ 3 } , ~ \pm \frac{ 1 }{ 4 } , ~ \pm \frac{ 1 }{ 6 } , ~ \pm \frac{ 1 }{ 12 } ~ $$Substitute the POSSIBLE roots one by one into the polynomial to find the actual roots. Start first with the whole numbers.
If we plug these values into the polynomial $ P(x) $, we obtain $ P(\frac{ 1 }{ 3 }) = 0 $.
To find remaining zeros we use Factor Theorem. This theorem states that if $\frac{p}{q}$ is root of the polynomial then this polynomial can be divided with $ \color{blue}{q x - p} $. In this example:
Divide $ P(x) $ with $ \color{blue}{ 3 x - 1 } $
$$ \frac{ 12x^{4}+47x^{3}+7x^{2}-5x-1 }{ \color{blue}{ 3x - 1 } } = 4x^{3}+17x^{2}+8x+1 $$Polynomial $ 4x^{3}+17x^{2}+8x+1 $ can be used to find the remaining roots.
Use the same procedure to find roots of $ 4x^{3}+17x^{2}+8x+1 $
When you get second degree polynomial use step-by-step quadratic equation solver to find two remaining roots.